Shopify bundle app FAQ, themes to refunds

This Shopify bundle app FAQ answers the questions merchants ask before and after installing Elite Bundle Builder. Each answer is short and true to how the app works today. If yours is missing, in-app chat replies in about 10 minutes during IST business hours.

Does it work with my theme?

Yes, through the Elite Embed Core app embed, which you turn on in the theme editor under App embeds. A build your own bundle can replace the product page or live on a dedicated page, and a multi-option bundle renders inside the product page above your theme's Add to cart button. Preview on your live theme before setting a bundle active, especially after a theme change. The getting started guide shows the setup.

Does it change my existing products?

No. Each bundle gets its own unlisted Shopify product to hold the bundle, and you edit that product's name, media, description and SEO in Shopify as usual. The products that appear inside the bundle are untouched; they are only referenced by the steps or options.

How do discounts apply?

At checkout, through Shopify Functions. You set tiers by item count or order total, calculated as percentage off, fixed amount off, a fixed bundle price, or an amount off per item, and the best matching tier is applied to the bundle line. Shoppers never enter a code. In Settings, Bundle discount, you choose whether it combines with product, order and shipping discounts. The bundle discounts page has examples.

What does the cart look like?

One bundle line that lists the picked items. A cart transform groups them, so the shopper sees a single bundle rather than a scatter of products. The order shows the same grouping in Shopify. A bundle bought on subscription is the exception: its items stay as separate lines, because Shopify does not merge lines that carry a selling plan.

Can shoppers subscribe to a bundle?

Yes, on build your own and multi-option bundles. Turn on Offer subscriptions in Config, Subscriptions, and shoppers choose one-time purchase or a plan above Add to cart. The plans come from your subscription app (for example Recharge, Appstle, Seal, Loop, Skio or Shopify Subscriptions), which also bills the renewals. Every product in the bundle must be in the same plan there; the app checks this when you turn subscriptions on and connects that plan to the bundle. The subscription bundles page shows how it works, and the Shopify subscription bundles guide covers setup and pricing.

How is inventory handled?

Inventory is tracked on the real products and variants. When a shopper adds a bundle, each picked item draws from its own stock. Sold-out products show as sold out and cannot be added, or you can hide them. In a multi-option bundle, if every choice in an option is unavailable the bundle cannot be completed until stock returns.

What about refunds and returns?

Bundle orders are normal Shopify orders, so refunds and returns are handled in Shopify admin the way you handle them today. The bundle line lists the individual items, so you can see what was in the box.

Can I translate the storefront texts?

Yes. Every storefront string, from step titles to the discount message and button labels, is a translatable text edited in the app. Shop texts such as the cart title and the discount message are store level, so one translation pass covers every bundle; texts that belong to one bundle, such as its step titles, banner, add button label and product data lines, each have their own Translate button. The admin itself is available in five languages: English, French, German, Spanish and Italian.

Does it work with Shopify POS?

The bundle builder renders on your online storefront, and the discount and cart grouping run in online checkout. It is not built as a POS app. If you need bundles at the till, ask in-app chat about your setup before you rely on it.

Does it work on Shopify Plus?

Yes. Elite Bundle Builder is a public App Store app, so it installs on Plus stores the same way as on any other plan. Nothing in the app is gated by plan.

Can I customise the design?

Yes, per bundle. Pick a template (landing page or product page widget), then adjust the banner, product cards, variant pickers (label, swatch or dropdown with images or colours), steps (progress, tabs or stacked), bundle cart (slots, rows, drawer), discount display (progress bar, segmented or box) and branding tokens (colours, radius, card size, image ratio), with a live preview. Custom CSS is store level for anything else. The features page lists every control.

Can I show extra product info on the cards?

Yes. In the editor's live preview, hover a product card, click the + at an empty spot, and add a line with a product metafield, the SKU, the vendor or the stock left. It shows as badges on the image, a line above or under the title or under the price, or a text block, on every product that has that data. Quick view and the bundle cart have spots of their own, as do the options of a multi-option bundle and the items of a fixed bundle. Text, number, date, URL and colour metafields work, including lists. The metafield definition needs storefront access turned on in Shopify. The product data page lists every slot and variable.

Can shoppers add a gift message or an engraving?

Yes, with add-ons in Offer, Add-ons. Bundle add-ons (a gift message, To & From, a delivery date, an email, a gift box, a choice) are filled in once for the whole bundle, in the bundle cart or a last step, or above your theme's Add to cart on a multi-option bundle. Product add-ons (engraving, gift wrap, the shopper's own photo) are filled in per product in quick view. Each one is free, a fixed amount or a product's price, never discounted, and the answers show on the order line. The gift message guide and the paid add-ons guide cover setup.

Is it really free?

Yes. One plan, every feature, unlimited bundles and orders, no trial, no card. The pricing page has the table and the reason.

Can I migrate from another bundle app?

There is no import tool, so you recreate each bundle in the editor: steps or options, rules, tiers and design. Keep the new bundle unlisted, test the discount at checkout on your live theme, then set it active and retire the old bundle so two apps are not discounting the same items. Our comparison pages note what carries over from each app.

Can I add custom code?

Yes, two ways. Store-wide custom CSS covers styling beyond the design controls. For a fully custom UI, window.eliteBundle.sdk exposes bundle state and actions and six elite:byob:* events fire as the shopper builds. Start with the SDK getting started guide.

What kinds of bundles can I not make?

Volume breaks on single products are not offered, and a fixed bundle cannot be sold on subscription, because Shopify does not sell its own bundles on selling plans. A multi-option bundle is a one-to-one replacement that works with subscriptions (one option per product, a tier at a fixed bundle price for the same price). What you can make is a build your own bundle or a multi-option bundle, both of which can be sold on subscription, or a fixed bundle (a set with nothing to choose).

My discount is not showing. What do I check?

Confirm tiers are set in Offer, that the bundle was added from the bundle page rather than as loose products, and that you are looking at checkout rather than the product page. Then check the settings page for a discount service issue, and for a bundle bought on subscription, that Apply to subscriptions is on under Bundle discount. The troubleshooting guide walks through each one.

How do I get started?

Install the app, turn on the app embed, create a bundle and set it active. The how it works page covers the five steps.